Klyra Privacy Policy

Klyra is committed to protecting your privacy. This document explains how we collect, use, and protect your data.

1. What We Collect

• Account Information: Email, password (hashed), payment info via Stripe.
• Usage Logs: IP address, request timestamp, and status code for security and billing.
• Optional Metadata: Model usage, latency, confidence scores.

2. What We Don't Collect

• We do NOT log or store input/output content unless:
  • Logging is explicitly enabled (e.g. for debugging)
  • You are on the Free or Dev plan and haven't opted out
  • You are NOT using Trustless™ mode

3. Data Retention

• Logs: 30 days unless deleted earlier or anonymized.
• Account data: Until you delete your account.
• Request content: Deleted after processing unless explicitly stored.

4. GDPR Rights

You have the right to:

• Access and export your data
• Request deletion
• Restrict or object to processing
• File a complaint with your data protection authority

To exercise these rights, contact us at: [email protected]

5. Cookies

• We use essential cookies for session management.
• No third-party tracking or advertising cookies.

6. Subprocessors

We use:

• Cloudflare (edge delivery + DDoS protection)
• Stripe (billing)
• Google Cloud / Oracle (infrastructure, regional)

All subprocessors are GDPR-compliant and under strict DPA agreements.

7. Security

• HTTPS enforced
• Access tokens hashed and scoped
• Trustless™ mode enables zero-logging, end-to-end encrypted inference

8. Contact

For privacy-related questions: [email protected]